Shipping

We are proud to offer worldwide free shipping on all orders over 39 USD$. On orders below this price, shipping cost is 4.95$. 

Due to Covid-19 situation, some orders may be delayed and take longer than expected. Despite this, we are working to get all orders delivered within the times stated. Thank you for you comprehension.

We process orders between Monday and Friday. Orders will be processed within 3 business days of ordering and shipped in the next 1-5 business days after the processing day from our nearest warehouse to the delivery address. Our warehouses are located in the US, in Europe (France and Spain), in Asia and in Australia.

Please note that we don't ship on weekends. In situations where products are in high demand, processing time can take longer than 3 working days. 

Country/Region	Delivery Time (after dispatching)
USA	5-20 Business Days
United Kingdom	5-20 Business Days
Australia	10-25 Business Days
New Zealand	8-22 Business Days
Canada	10-25 Business Days
Europe	5-20 Business Days
Rest Of The World	15-35 Business Days

*Please note that these are estimated delivery times only, therefore YourBestFriendShop is not guaranteeing delivery dates. 

To see estimated delivery times for another country not stated in the above chart, please write an email to info@yourbestfriendshop.com and we will let you know.

Please ensure all delivery information is correct. If there is any incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Once a shipment email is received we will no longer be able to change or correct delivery information. You, the consumer, will void any replacements or refunds if correct shipment information isn't provided at time.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.